Sprint Lease Buy-Out Not Being Honored
I migrated over to T-Mobile Nov. 2021 after being with Sprint since 2012; when I migrated I was told they'd buy out the lease of my Sprint equipmentorget me and my 2nd line the new iPhone at the Northgate T-Mobile store in Seattle, WA. We elected to keep our devices, as they were like-new. CURRENT ISSUE: I'm being billed and harassed by a collector statingI now owe over $1k due to double-billing for Sprint service and a complete lease buy out of two devices? Why isn't the promo being honored? Why am I being billed for devices that aren't on the Sprint network but are actively being paid and up-to-date in my T-Mobile account? Terrible experience.