Why is Tidal data being recognize as hotspot data?
Hi! I've called support a few times about this, and they opened a ticket with a higher level tech support. Basically, what is happening is that data for my Tidal music app is being counted against my Hotspot data and then I'm being rate limited when I hit the monthly limit. It is a pain. I have the Magenta MAX plan, if that matters. I've followed the basic trouble shooting via T-Mobile support to reset my network settings. Tech support said that the data usage is showing up as hotspot usage "in one system but not another," and that's why they opened a ticket. I have heard back from tech support regarding the status of the ticket and they say there is "no provisioning errors" on the backend. Anyways, I want to be able to use Tidal with my unlimited data and not have it count again my hotspot allotment. And, I've verified that no external device is connected via the Wi-Fi hotspot. The hotspot feature has been off all month. I've also cleared the cache/local data, uninstalled the app, and reinstalled it, and it is still rate limited. Anyone have any ideas or suggestions? ¡Gracias!
I think T-Mobile should offer a business hotspot plan for security cameras.
I own several properties and I recently purchased a hotspot to give me remote security camera viewing at one of my properties to test out if this will work for all of my properties. This seemed like a good option because it was less expensive than getting the cheapest internet plan through my cable/phone company at each one of my properties (hint: its not cheap at all). Additionally, I like the portability. If I'm doing a fix and flip or only need internet for a limited time, it makes it easy to grab the hotspot andgo to the next project/jobsite. I don't need to call my cable company to disconnect and reconnect internet at the other property and in remote locations (or for new construction), sometimes service is not even run to the building yet. Anyhow, I've realized that I don't need5G speeds just for a few cameras streaming. Monitoring full time (which is likely unnecessary, but may be needed for some people) would use quite a bit of data but doesn't need 5G speeds.I wonder if T-mobile could offer a business hotspot plan with higher data and reduced speeds. Aplan faster than 2G, perhaps3G or 4G (at maybe 5mb/s)specifically forthe purpose of remote security camera monitoring through hotspots. There really seems to be a big demand for this in business but nobody is there to fill this demand.Manythefts occur onjob sites and mobile hotspots w/cameras seem like a natural solution to this problem. Additionally T-mobile, as well a othercell providers, offer unlimited tablet plans for business, so why not offer the same thing for hotspots?
