International Roaming Data being throttle too much
I'm on the Magenta Max 55+ plan. I specifically took it out because I travel a lot and was finding the normal roaming data speed of 128Kbps unusable. Magenta Max+ is supposed to give double this - 256Kbps but I never get this download speed. In the UK my phone connects to either T-Mobile or Vodafone UK depending on location. These speed tests were done with full signal strength bars and LTE showing: T-Mobile down 70 Kbps up 240 Kbps down 80 Kbps up 220 Kbps down 60 Kbps up 230 Kbps Vodafone UK down 110 Kbps up 230 Kbps down 120 Kbps up 250 Kbps and it's not just the UK. In Ireland over Christmas I got the following speeds: down 80 Kbps up 240 Kbps down 80 Kbps up 230 Kbps I understand about the phone connecting to the networks at a high speed and 'throttling' being performed by T-Mobile depending on plan. But my connection seems to be throttled too much and I'm not getting the speed I'm paying for. Can anyone help please?
International Travel - What does Magenta MAX Plans Cover?
Hello, everyone! Next month, my friends and I will be traveling to Europe for about two weeks. We will be using Delta Airlines and will also be taking a Royal Caribbean cruise for one of the two weeks. The countries that we will be visiting will include: Italy Greece Croatia France I recently switched to T-Mobile last week and am currently on the Magenta Max plan. While the representative that assisted me at the store was very informative, I realized belatedly that I had forgotten to ask a few questions in regards to how my plan will keep me connected during my trip. I have done a few searches on the website, but I feel like it doesn't fully answer the questions that I have unless I am somehow overlooking it. The website mentions GoGo InFlight Wi-Fi - assuming that my flights allows me to utilize this, will it be unlimited or just one hour of usage? There would be 5 flights in two weeks, so if they all have this would that cover all flights or is there a limit to how many times I could use it? The website also says that for Magenta Max plans, I would give unlimited data and text and low-rate calling while traveling abroad for the aforementioned countries - is this true? Would there be any additional fees for using my data or texting? I am not sure how roaming works. Would I still have service during the cruise? I'm sure it may be spotty as there would be a few days at sea, but would it still somewhat work? I assume it would also have unlimited data and text and low-rate calling, but I have the same question about additional fees. And again, no idea how roaming works. Are there additional charges I should be concerned about? I apologize for the many questions and wordiness of my post. I just want to be sure I am prepared in advance. Thank you to whoever takes the time to read this and answer any of my questions!
