Complaints re: LLM data analytics; re: privacy dashboard
This is a 2 part complaint: First, about t-mobile's sentiment analysis/data analytics processes becoming intrusive and buggy, prompting me to provide feedback. Second, t-mobile's privacy dashboard is not user friendly and makes opting out of ads a difficult and convoluted process. 1: It is increasingly self evident thatt-mobile has begun incorporation of large language models into their sentiment analysis and/or other optimization processes.I would like to report improper deployment of your LLM for data analytics, used on datacollected from myself and my family all of whom are enrolled in the family plan with t-mobile….Using our t-mobile provisioned devices has become increasingly burdensome. While on or off, our mobile phones are creating excessive frequency-related noise, increasingly so in the past few months. It has now become INTOLERABLE. I beseech the developers behind network provisioning and the data analystics team to revisit their deployment of intent based sentiment analytics or any optimization techniques incorporating end user data.Please incorporate the following feedback into your deployment processes: your production deployed LLMs ARE HALLUCINATING. That, or t-mobile is unaware of some MALWARE that is injecting LLM-produced noise vectors into network communications frequencies. Furthermore, the LLMs are incorporating highly sensitive personally identifiable information as evidenced in the semantics of the hallucinatory outputs produced….The noise generated by our t-mobile devices is persistent, loud and threatens the peace of our immediate surroundings.It is also a flagrant violation of user privacy rights and results in VERY POORend user experience. Please address this exploit ASAP. 2: Your privacy dashboard needs to incorporate processing requests of multiple users concurrently. I recently opted to change all parameters of privacy choices to better protect my consumer data, and I chose to opt out of advertising and data collection on ALL THE PHONES enrolled in t-mobile plan. Several automated emails were sent to me informing me that my opt-out choices were invalidated because I had created changes applicable to all phone numbers associated with the plan. PLEASE CHANGE YOUR POLICY so that I can make privacy changes on my dashboard for all phones in my plan IN ONE SHOT. Your current policy clearly serves to discourage end users from making privacy protective choicesby complicating and obfuscating the dashboard's interactivity. Please FUNCTIONALIZE your privacy dashboard to reduce the time and steps needed to make changes.
Current Android Issue - App has a Bug
Started just before Noon today, November 11, 2022. Open an app, like Gmail, Flipboard, Google Sheets, etc, and get this error: (Gmail as an example) I'm an IT support administrator and T-Mobile failed to provide support for this serious issue. Samsung S22 Ultra, 512, updated to Android 13, and every application is updated, as needed, daily. This is a very serious issue and the complete resetting of the phone isn't the answer. Has this happened to you, today? Gracias
