Switched from AT&T and bill is a lot more than I was quoted
When I called to switch to T Mobile from AT&T, I spent a long time on the phone with an "expert" who told me that my monthly bill would be around $180 month including insurance on 3 lines on the Magenta 55 plan. They did not put insurance on two of the phones, so I had to call to have that added. My monthly bill is now going to be around $285 per month which isn't much less than I was paying AT&T. T-Mobile did not accept the old phones from AT&T because they are not paid off at AT&T and are locked. This was not explained to me when I made the order for the new service. I feel as if I was completely misled by T Mobile and now I have to pay off the phones from AT&T and make installments on the new phones. I am receiving some credit for the AT&T phones, but this was completely misleading and I regret making the switch. I should have just stayed with AT&T and upgraded my phone. T Mobile pulled a whopping bait and switch with me. I am not very happy about this at all.