Norton Password Manager UNUSABLE on T-Mobile Branded OnePlus 6T
I can no longer use Norton Password Manager on my T-Mobile Branded OnePlus 6T. The Norton Password Manager app (also the LG ThinQ app, possibly others as well) tell me my phone is rooted. However, I do not believe that, I have never rooted it. In addition, Norton 360 for Android tells me my phone is not rooted. However, I do get a "ROOTED" message for "Dangerous props" showing on the app, RootBeer Sample. I would like to tell you why I think that is, based on info I've been given. There are apparently two badly-written, or incorrectly-setvariables (0 or 1) on two files on the phone. Those files being, "ro.debuggable" and "ro.secure". At some point in time, possibly a recent security update to the device, the 0's and/or 1's in those two files were not "switched back" after the phone got its update. I believe it is POSSIBLE that it was an update T-Mobile "pushed." I have tried to coordinate this "flaw"--that's MY characterization--between OnePlus and Norton. But from what I have gathered, I believe T-Mobile now needs to take action to get this fixed. Can T-Mobile please help me out with this? (It is SO DIFFICULTwhen OnePlus makes the device, Norton makes the app, and T-Mobile provides the updates--what a nightmare!!!) One company is a bit impatient, so I need T-Mobile to check out the problem as quickly as possible. (For your info, the Norton app has already reached the point it is UNUSABLE, so please, help if you can. And I do not believe a "factory reset" will be helpful in this case--because remember, updated software is unaffected by "factory reset!")