T-Mobile account does not recognize phone number when linking phone number to account in setup
The system recognizes my email address but then it take me to the page to link my phone number with my account and it doesn't recognize my phone number! Means I cannot access my account to do any management. They have a bug in their system that is not recognizing phone numbers. Not sure why tech support doesn't have an option on their side to manually link the phone number to the account. I have spent a lot of time talking to tech support but no solution. This is a development issue and I believe that because I am a retired developer who proved support for several years. There are a lot of customers reporting the same issue so not sure why they aren't fixing it.