Excellent signal, no connection
Can anyone help me?? I've called T-Mobile several times, talked to IT, and went to the store and still no help. I have the home internet, it's showing 5 bars and excellent connection, but our speed is 4 mbps. Our service used to be amazing, but lately we can't even watch a show on Netflix with out it buffering! We have reset our wifi, did the new network pathways with T-Mobile, and went in and got a new white router and it seems to be worse now! My phone, tv, iPadwon't on the wifi even thought it says our signal is excellent. I'm so frustrated with this, and about to cancel my internet; however, I love the price point compared to our areas Internet providers. Anyone know what to do? I'm not sure if you get a new sim or not with the new router? That is about the only thing I could think to replace, if it wasn't already with the router. Thank you!!
why is my IPad so slow and has a hard time loading pages?
my company uses T-Mobile. so I decided to get it from my iPad because it's fast. I don't have to wait for pages to load usually no issues. But now I get the service for myself and I feel I'm on a dial up connection. My new iPad is having a hard time loading webpages. T-Mobile service is definitely subpar. I might just go ahead and cancel before the weekend is over. I just got it yesterday. So before I cancel my service, I want to make sure that it's not something that I have done in settings. I refuse to pay five dollars a month for a service like this. 10th gen with essentials plan, e-sim.