puerto rico
1 TopicDoes Magenta Max 55+ plan operate in Puerto Rico same as at home in the mainland US?
So, I seem to come across conflicting info on web searches. Surprise! We will be traveling to Puerto Rico in a couple of weeks. We have Magenta Max 55+ plans that are basically unlimited everything including premium data. I chatted with am agent and the rep first said we hadunlimited data "up to" 5g and unlimited text and $0.25/min calls. Later they said we had the same coverage as in the US, but should make sure to turn on roaming. My plan details only say: "Benefit Details Data and texting while abroad Stay connected with unlimited text and data at up to 256Kbps speeds in 215+ countries and destinations." Does T-Mobile consider Puerto Rico as "abroad" for US customers even though it is a US territory? It looks to be included on the coverage map here (https://www.t-mobile.com/coverage/coverage-map), but that may just be coverage-specific and not plan-specific. Athttps://www.t-mobile.com/support/coverage/international-roaming-services, it says "A data pass not only gives you access to the highest available data speeds depending on what country or destination you're visiting, it also provides unlimited calling (as long as you are calling to or from)215+ supported countries and destinations(including the U.S. and Puerto Rico)." But then Puerto Rico is not listed below in the list of supported countries. This makes me think Puerto Rico is treated just as in the mainland US. Maybe my reading comprehension is poor but the "details" seem a little fuzzy. I have alsoseen inconflicting informatio in Reddit forums, as well. Some say they had the same service as back home while others said that they had to buy an international data plan. So, do we need to buy an international pass to get "free calling" in, to and from Puerto Rico and the mainland US while we are thereor not?2.8KViews0likes2Comentarios