Account Security Concern — 355+ Open Ports Scanning “T-Mobile.com” — Severe Third-Party Control
My family and I have undergone a serious security breach from account opening in September 2023 to present. I have taken to network security websites and tools to try to determine the cause of the problem that is keeping persistentconnection from a third-party on my mobile lines Recently I did a Port Scan for the domain "T-Mobile.com" and found that there is at least355 open ports(and 10's of thousands of identified, closed, or blocked ports). This is very much out of the norm for any other domain I scan (having only 3-5 open ports). I am seeing Port 11 (sysstat - active users), 9040, 9050 and 9051 open for tor transport, 12345 and 12346 for backdoor Trojans onto ourdevices, amongmany other seriously concerning ports Threat actors have enabled third-party licensure and tools for our accounts which forbid security and privacy. Every bill's text and call log activity is 90% unrecognizable activity. It is strongly believed my phone lines andall activity on them are being shared. When I go into the store, the IMEI numbers showing are not the ones belonging to my devices. There is also an unremovable "managed network" under settings and then Wi-Fi and then saved networks that has always been there and is there when I put my eSIMs or physical SIM cards on any device and goes away when I turn the eSIM off or take the card out. The account is sole-owner, and no credentials have been given out to anyone, ever It also sounds like, from what I heard in store, simply closing the account and creating a fresh one is not an easy process. We have changed numbers and transferred phone service providers two times already and I do not want to do it again if I don't have to. The crime has survived for almost two years now, and I believe my information and my family's information was leaked How do I stop this?I don't know how to close ports or reassign the IP address designated to t-mobile.com. I'm really not sure what to do, but would really appreciate the help Thanks!
Mexico & Canada Unlimited service doesnt' worked!
I'm in Canada now and during trip. I added a servicethis Wednesdayat a T-mobile shop. I heard that if I add Mexico & Canada Unlimited service, I will become using my phone in Canada. But I can use only be used where Wi-Fi is available. I want to use anytime. Is it possible to use it without Wi-Fi? Also, I'm in trouble because I can't use Google Maps. And do I need to change any settings?
International Roaming & Rejecting Incoming Calls
If I'm out of the US traveling and someone calls me and I don't answer the call will I be charged? If that person leaves a voicemail and I don't call to check my voicemail would I be charged? If so, if I disable voicemail would it avoid me getting this charge? Or do I have to disable voicemail and remove call forwarding? There seems to be a lot of conflicting information about this. I spoke to a few T-mobile reps and some say I won't get charged and others are saying I will get charged regardless. So I honestly do not know who/what to believe! Any tips would be appreciated.
Active duty deployment options?
My brother is often deployed and recently his roaming was blocked because of the usage while on deployment. This violated the roaming terms and conditions of tmobile. It says "this benefit is meant for those traveling abroad, not living abroad for extended periods of time". Is there any specific plan or add on I can get for his line during deployment without violating the roaming terms? Is there anyexemption for International roaming for military overseas?
How does North America State side international Calling works while Roaming
Hello, I currently pay $15 per month for International State Side calling feature. So one of the country I call is India (which is unlimited since I have this 15$ add on). So my question is, If I travel to India and if I have to call back to USA will this be covered as part of this Add on? Will I be able to call USA numbers from India for free (unlimited)? Note: I do have Magenta MAX plan with this account.iPad roaming in Canada - unable to login to my TMobile account
Travelling in Canada with a TMobile prepay sim in my iPad that I use for data only. I need to add additional credit but no matter what I try, I am unable to login to my T Mobile account. I login successfully and then get asked to enter a 6 digit number that will be emailed to me because I am in an international location. I enter the number and then get asked to enter my sims cell number. I do this and then get told there is a T Mobile ID and to login. Thisprocess then repeats and repeats and repeats in and endless loop and I never actually get to be logged in. T Mobile app simply returns something went wrong all the time. HELP!
