server_error
1 Topic
What does this "server error" message mean?
I'm trying to upgrade my phone, and I keep encountering the same error. I've run into it on both the phone app and the desktop site. In my account, I click "upgrade". It lets me choose the model I want, the color/ memory size, and the payment options (so far, so good). When I click the next "upgrade" button, it tells me to select which of family members is getting the device. Ok, cool. I select myself. My new device requires an upgraded insurance policy. There's only 1 button: "Yes, protect my plan." It's... weird that I can't opt out of this charge, but I planned to insure it anyway, so ok. I click the button. And this is what I get. I've been trying to upgrade since last Friday, but this is what shows up every. single. time. Is there a known issue with this functionality? Or is something amiss with my account? And why am I forced to pay for the insurance? Shouldn't there be a "No thanks" button or something?Solved6.4KViews1like12Comentarios