How to close SIM Protection in website
When I try to transfer my esim to my new phone. I can not continue, customer told me to close SIMProtection, I try to visit T-Mobile website, because I use a prepaid account I can't use application. But SIMProtection page show: Oops, something went wrong. Sorry, we're experiencing technical difficulties right now and can't help with your request. Please try again later or call a Care Representative at 1-800-937-8992 Okay I contacted this number and 611 but still can't turn off the protection, this is really stupid. Do they make me wait? I have been waiting for 2 days and still can't turn off the protection, this is really a useless feature, can't T-Mobile technicians solve this simple problem?????????How to close SIM Protection
When I try to transfer my esim to my new phone. I can not continue, customer told me to close SIMProtection, I try to visit T-Mobile website. but SIMProtection page show: Oops, something went wrong. Sorry, we're experiencing technical difficulties right now and can't help with your request. Please try again later or call a Care Representative at 1-800-937-8992 Okay I contacted this number and 611 but still can't turn off the protection, this is really stupid. Do they make me wait? I have been waiting for 2 days and still can't turn off the protection, this is really a useless feature, can't T-Mobile technicians solve this simple problem?????????