Lied to about 10gb data plan?!
I added my tablet to my account. I got the 10gb plan for it. I asked the girl helping me about giving me an unlimited (or most available) data plan. She directed me to the 10gb and told me to ignore any texts I get regarding me reaching my 10gb limit, and that there will be no slowing down. She said that they name it 10gb, but it is really unlimited and will not slow down… Well, the data came to a near screeching halt. Anyone experience this? Hopefully someone from t-mobile can explain what's going on
SIM vs Active
I went from another mobile provider to T-Mobile. While my phone was ported successfully, at a retail store, my tablet wasn't. So I was being charged from the former company *and* T-Mobile for cellular data. I had the other company disconnect the tablet and apparently it was done. But under the Cellular settings, there are two statuses: T-Mobile → SIM (there is a checkmark next to it), Other provider →Active. What is going on?