workfromhome
1 TopicHome Internet and VPN
I recently started using a Home Internet trashcan gateway. I am a data center admin and while working from home, have to have a VPN connection open all day into my employer's network to work. I can't reliably connect to my employers VPN, though. I frequently get unstable connection messages in Zoom, RDP, and other applications I need to frequent.. I'll see my rdp sessions crash and then sometimes the VPN kind of halts without disconnecting. If I disconnect and reconnect then it's okay for a little bit. If I hotspot with my phone, my VPN is rock solid all day. I called support and they had a supervisor downgrade my trashcan to a lower firmware that "works" with VPN. That only lasted a day before it upgraded back to the latest firmware. What do I need to do to be able to keep a stable vpn connection? I love the gateway, but if I can't do my work, I can't keep using it. Especially with my kids starting school in a couple weeks, knowing there's a possibility that they'll go virtual at some point this coming fall/winter.3.7KViews0likes5Comentarios