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5Ladybugs
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Re: Security of bank account information
Dear T-Mobile,Thank you for sharing the information with me - The Customer. I appreciate that you took the time to explain the options available to me. You must understand that I cannot trust you with my financial information because you cannot guarantee security. I have serious concerns about my financial information's security, and you should also be concerned when you ask me about my bank account. I understand why changes are significant to you, yet youshatteredmy trust in your company for a long time. It would be helpful if you continuously improve your security measures and take every necessary precaution to protect your customers' sensitive data.You cannot assure me that using a bank account or debit card with your company is secure and reliable. You failed before; you failed to protect and inform the Customers right away about the Security breach.I found out from the media weeks later after it happened.I understand that I can choose an alternative payment method if I am not comfortable with the security measures you have in place. I hope you take my feedback as constructive criticism and work towards improving your security measures. The safety and security of my financial information should be your top priority. Thank you for your understanding, but I cannot risk my financial information due to your company's past negligence. Nonetheless,I will choose an alternative payment method best suits my needs. I can, regardless, switch to your competition provider, and I only begin entertaining the idea.30Visto2likes0Comentarios