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abigailmacleod
Network Novice
Joined 6 years ago
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Sim Card Activation when Abroad
I travel from the US to the UK frequently. Every single time i arrive, my Tmobile sim shows 'no service' and i have to call customer service 4 or 5 times to get it sorted out. Some of the customer service representatives tell me it is because of my plan or that i need to upgrade. Other customer service representatives go through the same 45 minutes of troubleshooting. I just have to persevere until i get that one person that can see the issue and 'turn something on' on their end and then everything works perfectly. I wish I took better notes on exactly how they fixed it because this time around I have called twice and no luck. Just the same old upgrades and trouble shooting pitch. Does anyone know what i can do? I have a very important meeting tomorrow that i was supposed to call into so i would really appreciate any help.1.4KViews0likes2Comentarios