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Adela
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Joined 2 years ago
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Re: The MSISDN is already registered to another IAM user account
stefanoforesti wrote: this is how instumbled in the fix logout of your existing tmobile email account signup for a new account in t-mobile.com withyour new **tmobile phone number** not an email address in the signup you are asked an email address: put the email address of your oldtmobile email account, and its password now you are asked if you want to manage multiple accounts from that email: reply yes go throughverification codes both in email and phone now you are in your old email account that has the new phone number Stefano I had the exact issue. I followed your steps and it worked. I am now able to log back into my account. Thanks a bunch!2Visto0likes0Comentarios