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Againnagain
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Joined 2 years ago
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Re: Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
I contacted customer support on this issue and was gaslit by the agent. She tried telling me that the current cycle's details have never been available; only completed cycles. I asked to speak to a supervisor and was told the same thing by the supervisor. The supervisor told me they would send me a download of my current usage details, but I never received that or heard back from the supervisor. So a notice to whoever from TMobile monitors these chats:If there is an issue, please just tell me that and that you are working on fixing it. Don't lie to me and hope I don't remember the many times that i have accessed my call details in the past. This treatment, in addition to the terrible signal strength I've had lately (and especially after my CellSpot crapped out on me), has me thinking it may be time to take my business elsewhere.42Visto4likes0Comentarios