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anirudh
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Joined 6 years ago
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Re: 3G/4G light on Cellspot
Same issue with me. 3G/4G light went off few days ago. I called T-Mobile support, they told me it is because of the fact that 3G infrastructure is being phased away. It is still a big problem for me as I use phone of Indian carrier (Vodafone) on internationalroaming here in US and it is not working anymore. Interestingly phone is working outside my home where the signals from the T-Mobile tower is reaching to my phone. This simply means they have updated the software of ccell spot which is resulting in switching off of 4G signals along with 3G but the same thing is not happening with T-mobile towers. Explaining this to T-mobile support is very difficult :( Technical Supportkeep saying "use wifi calling" but they don't understand that WiFi calling can not be used while in international roaming unless supported by home carrier which is Vodafone in my case. T-mobile must update the software of cell spot to rectify this issue. Cell spot should behave identical to T-Mobile towers used in city infrastructure.7Visto1like0Comentarios