User Profile
ArizonaGrows
Newbie Caller
Joined 9 months ago
User Widgets
Contribuciones
Great Download Speeds, Horrible Upload speeds
A couple weeks ago our upload speeds dropped to below one, while our download speeds seem pretty consistent. 30-140. I reached out to customer service, did all the steps, and they sent a new gateway out. The New Gateway is having the same issues. Download 30-140, Upload .87. So now I'm back on with customer service, and they asked me to turn it off and on again. Then to move the unit because I should be getting 36 up. The best up we've ever had is 13. We moved the router all around the house before picking the current location with the best connection. This all started 2-3 weeks ago. No new devices on the network. Apparently no maintenance in the area. Any ideas.