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Azzlyn2006
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Joined 3 years ago
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Re: Home internet modem keeps powering down and restarting
Same here. We just switch over to T-Mobile 5g home internet about 3 weeks ago. Worked great for the first week. Then the second week, it dropped connection 3-4 times requiring unplugging and rebooting the gateway. This week is the worst. Now it cycles through shutting off then "powering up" about every 15 to 30 minutes. And last night, Ihad to do the setup again in the Tmobile internet app. This is simply not workable. I'm not sure if this is regional, but I am in Central Arizona area. I already tried unplugging for 2 minutes and restarting (Tried this about about 15 times over the last 2 weeks). I also restarted the modem from the tmobile internet app. That is when the app no longer recognized my gateway and I had to go through setup again. Any fixes? And please don't tell me it could beTower upgrades/maintenance. We need a real fix?110Visto2likes0Comentarios