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BarryGraham
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Joined 4 years ago
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Re: Voicemail Not Working after Migration to T-Mobile
Since the voicemail was still configured the same way, and based on what they told me, I believe they did a reset on their end. I don't know why it reverted to the old way the first time, but this time it seems to have stuck.22Visto0likes0ComentariosVoicemail Not Working after Migration to T-Mobile
After migrating the phone to T-Mobile, all was working except then when being called, if the call was rejected, a message was heard by the caller saying that the person is not a subscriber. However if we switched the phone from LTE to 3G, the issue went away. I called 611 and tried to explain the situation to the rep, and it became clear she did not how to solve it. After very firmly insisting several times that she transfer me to the next level of support, she did. I explained the situation to the rep and she was able to fix the problem right away. I hope this helps someone because I don't think this is something that you can fix on your own, although it's possible it would have fixed itself after a few days. Call 611, explain what's happening and if they don't understand or know the answer, just asked to be transferred to level 2 support.2.6KViews1like6ComentariosRe: how do i see or listen to my voicemail online
Mine also does not work this way, it must be because it's part of a corporate account. However I had my other mobile phone with me and I was able to install the DIGITS app on it (an official TMobile) app and see my texts and voicemail on my other phone, and to make/receive calls as if I had my TMobile phone with me! You can also access DIGITS on a PC.85Visto0likes0Comentarios