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bellarosa
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Joined 2 years ago
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Re: T-Mobile support cannot unlock Samsung Galaxy S22 Ultra purchased from Samsung
LOL..you would think, right? But no..phones have all been paid off, bill is auto pay, 0 balance. It is perplexing to all the customer service agents I have spoken too and yet there is another person on this thread who apparently had/has the same problem...SOOOOOO...Agent I spoke to from TMo today was very kind and sent a message for their tech. to call Samsung..apparently Samsung needs to hear from them and cannot arbitrarily unlock a provider's phone...that was her take on it. l haven't tried a third party to unlock it.6Visto0likes0ComentariosRe: T-Mobile support cannot unlock Samsung Galaxy S22 Ultra purchased from Samsung
I have also had a problem with T-Mobile unlocking Samsung s22 Ultra. My phone is paid off,they have my IMEI number, they told me to call Samsung and they told me T_Mobile has to unlock. Why is this happening. I am going to miss a great promotion from another provider, because T-Mobile refuses to unlock our phones. Is there anything you can do to help, or should I start going to the Better Business Bureau? We meet all of T-Mobile's unlock policy.12Visto0likes0Comentarios