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Bibbler9
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Joined 2 years ago
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Re: Wrong phone description
I think there's a possibility you might be hurting my phone. Because I haven't noticed much difference between 4G and 5G. It says on my account that I have a Samsung 7 Edge which is not a 5G phone. And it has an icon to upgrade to a 5g phone. Even though my Motorola Edge is a 5G phone.32Visto1like0ComentariosRe: Wrong phone description
Why if the phone is not bought from T-Mobile is the description off IF on T-Mobile's and whenever I call in it shows them exactly which phone I am using? Obviously they have the technology to know which phone it is they just don't share it with their customers! And I bought the phone directly from Motorola not another cellular company.32Visto1like0ComentariosRe: Wrong phone description
I have the EXACT same problem The T-Mobile app show on its display that I am using a Samsung Galaxy S7 Edge 32GB phone but in actuality I am using a Motorola 5G Edge 256GB phone. I have been complaining about to T-Mobile for well over a year. Ai have sent and shown T-Mobile screenshots of there error. They always say the will correct the error with 48 hours but it hasn't been done. So f*-cking frustrating because I have to go there the same sh!t explaining their error every single time I contact them to complain. FRUSTRATING AS Füçk!!!!32Visto1like0Comentarios