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billkcweb
Network Novice
Joined 3 years ago
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Re: Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
I'm just here to addmy voice as another user who would be very happy with the service if it would stop dropping. Power cycling the unit always recovers it, but that shouldn't be necessary on a daily basis, and sometimes multiple times per day. It's really weird - the LANcontinues to work (I can login to the gateway from one of my other devices) and the gatewaysays it has signal, but all my devices lose WAN access at once. It really feels like defective hardware/firmware. Mine is running version1.2103.00.0338. Is it worth calling customer service about this? Sounds like all they do is give you the runaround based on the comments in the forum threads.1Ver0likes0Comentarios