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Billy_h
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Joined 4 years ago
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Re: Hulu Live
What is most bothersome about the previous replies would be this..… I use Hulu more on my phone than on my television. My phone is certainly a cellular device, and it is T-MOBILE cellular, at that. That being said, on my cell phone, I can watch, flawlessly, Hulu while connected to my T-MOBILE home internet. At home or in another state I can watch, uninterrupted, on my cellular devices. Hiw is it possible that Hulu has an issue with hone internet or ip addresses given I can watch continuously over cell, all day. Now, I can take that cellphone connected to my home wifi(T-MOBILE) and cast any and all Hulu content to my Roku. The ONLY thing I cannot do is watch directly through a my home wifi to the television or projectors, even using a Roku. The reason being, T-MOBILE home internet hubs have a need to throw a new, different IP address everytime there home internet hub device lises signal, even for a second. Hulu immediately sees this as You're Not At Home. Again, ridiculous being that I use my Hulu account, over T-MOBILE cellular EVERYDAY. Until yesterday, Aug 19th, you could simply call Hulu, request an escalation, provide them the new IP address and confirm your account information. In less than 20 seconds complete service restoration! That was terminated by Hulu today Aug 20th, 2020. Instead of latching onto the IP address of the streaming device, Roku, Firestick, smart TV, etc, Hulu chose instead to lose my 130.00 a month account of the past 5 years, never a late payment. Zero customer service. Simply told T-MOBILE home internet customers that our business wasn't wanted??? T-MOBILE home internet is still unstable and goes down very often, so the IP address update is something they face every other day, but Hulu could have EASILY created a work around. Home address is or shouldn't be the focal point. Huge mistake on Hulu's part. I do not know of ANY other major players, VOD or Live streaming that encounter this issue.13Visto4likes0Comentarios