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BirdBoyz

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Joined 3 years ago

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Re: Netflix no longer streaming
oh ok. I guess I'd have to wait until they fix this. ( On other note: I'm still pissed about this, I called customer service on the night I set up my gateway and had issue with Netflix.One of the rep.told me I have to add a phone line to be able to stream Netflix. It doesn't make sense to me so I asked to transfer to a different person but she won't let me, She insist on adding a phone line to resolve the problem.we go back and forth for half an hour. At the end, I told her I would think about it, and callback if I want to add another line. Some of the rep. are trash. But now knowing some people have the same issue as me somehow put me at ease.
3 years ago Place Troubleshooting
14Visto
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Re: Netflix no longer streaming
Do you think it would help to switch to a different gateway device?
3 years ago Place Troubleshooting
12Visto
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Re: Netflix no longer streaming
Reload Doesn’t help.
3 years ago Place Troubleshooting
17Visto
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Re: Netflix no longer streaming
My Firmware version is 1.00.16
3 years ago Place Troubleshooting
16Visto
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Re: Netflix no longer streaming
This is the content on more details
3 years ago Place Troubleshooting
14Visto
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Re: Netflix no longer streaming
Yea, I connectmy TV tomy personal Hotspot to launch Netflix application and then switch back to gateway to stream videos.
3 years ago Place Troubleshooting
16Visto
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Re: Netflix no longer streaming
I haveArcadyan KVD21 Gateway and in central Kentucky. I got 5 bars andmy speed is excellent. I don't understand how i could stream Netflix but not able to launch it. every other streaming service work for me. ( I have different phone service provider (visible) ) as I mentioned before if I used my cellularhotspot to launch Netflix and on to my profiles then i went back and change my wifi to t-mobile home internet wifi and I was able to stream videos.
3 years ago Place Troubleshooting
12Visto
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Re: Netflix no longer streaming
I have the same problem, I'mstill trying to figures it out. I got T-mobile Home internet two days ago. I'm notable to "Launch" Netflix app. When I Launch the app, it buffer on the logo for awhile and said " can't connect to Netflix". I tired everything to resolve it. MyNetflix works on my iphone but not on ( my fireTV, xboxOne S, and Goolge Hub). I tired using a router to see if it help and it doesn't . THE ONE WAY I COULD STREAM NETFLIX IS TO LAUNCH THE APP USING MY HOTSPOT from my phone. Then, switched back to T-mobile Home internet to stream videos. If i turn off my tv, and try to launch the app it won't work. I have to go through my phone hotspot again. It's so weird. Help!! I don't want to do it everytime i turn off my tv
3 years ago Place Troubleshooting
21Visto
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