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blackbird13
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Joined 2 years ago
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Re: Anyone's Home Internet App not loading?
NealinAZ wrote: I found the following, if the app won't run. Turn off TMHI app Turn off wifi on your device Restart TMHI app Wait until the app reports that the wifi isn't connected and let it turn on your wifi on the device. After the app turns on wifi it will then run correctly. Be prepared to do this every time you need to reconnect. Thanks, that does seem to work! That being said, it is a somewhat convoluted way to go about things. I realize this is a community forum and not a support forum, however I am surprised that no one from T-Mobile has responded to these concerns. A quick look at Apple's App Store ratings, the most recent replies are dismal to say the least. I thought T-Mobile was a customer focused company and I'm surprised T-Mobile would ignore this issue.7Visto2likes0ComentariosRe: Anyone's Home Internet App not loading?
I'm of the opinion this app is pretty much garbage. I've been using the T-mobile 5-G internet for about 6 months now and I have the KVD21 model router. The internet works well, however lately I am getting some lag waiting for pages toload. I have the app installed on a iPhone 13 and it hardly ever works. It just spins and spins. I used to be able todelete the app and reinstall and then it would work, but the last time it seriously broke something and I didn't think I'd ever get connected to the router again. Finally after turning off my phone a couple of times and rebooting the router my phone has wifi again I'm sort of afraid of this app now and may just go back to Comcast. Which is a real shame as I did want this to work out. I just don't understand how such a fine company as T-mobile can roll out this garbage.3Visto0likes0Comentarios