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blackops
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Joined 4 years ago
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Re: What does your Pixel 6 / P6 Pro pre-order look like?
@jags nice that is awesome good for you that is awesome. I was told by customer care today that mine is November 19th. Local stores said they are not getting the pro model until middle to end of November so to pre-order it since they are not sure how many they will end up getting. This whole release has been a big Charlie Foxtrot.6Visto0likes0ComentariosRe: What does your Pixel 6 / P6 Pro pre-order look like?
jags wrote: My order was supposed to be ship by 10/28 and when i checked the status there isn't a tracking number. contacted t-mobile rep they have checked my account and provided the tracking number. 10/28 date orders are getting shipped today account should updated with the tracking numbers soon. i have to wait until tomorrow to get the actual delivery date. That is awesome too hear. Did your card get charged yet or you still waiting for it to get show it being charged and paid for? I checked mine and mine is still messed up and checked my credit card to see if maybe it had been charged but it hadn't. I am hoping but I am planning to be disappointed and it showing up at mid to end November.7Visto0likes0ComentariosRe: What does your Pixel 6 / P6 Pro pre-order look like?
Just flipping BS preorder the pixel 6 Pro within an hours or the release and bring told it would ship on the 25th and be delivered in our before the 28th to now showing middle to end of November. Just so pissed off right now at T-Mobile. You did nothing for me to think you were any better than the other carriers. All you did was lie and take my money and change my grandfather plan over and didn't even deliver one single thing. Don't think I will ever order a phone through you again based on this awful purchase experience. Let's hope maybe it will ship by the end of November now until you change it again.7Visto0likes0ComentariosRe: What does your Pixel 6 / P6 Pro pre-order look like?
am321 wrote: blackops wrote: I called the customer care team again today and they said my order now is back ordered and has no ESD/EDD. Totally pissed and would never have gone through T-Mobile if I would have known I would not be getting it on or before launch day. I would have gotten it through Google Store like I normally do. T-Mobile totally failed me and my confidence took a step back. So I just had some time and was able to call T-Mobile. Upon doing so they told me that my order was on backorder just like for you. Then they told me that it's supposed to ship out tomorrow instead of today and that I should receive it by November 1st now. I have some other stuff to do, but I'm going to call them again a little later and speak to a different agent. The reason for that is because when I called I had a bad experience. I got one of my community members on the phone and then I explained tohimwhat was going on with my order, only for them to immediately transfer me to some person overseas. That person was not really helpful and really didn't want to do anything for me. He actually tried to put the blame on the community team member, and told me that he's able to do all of this and he should've never transferred me. I asked to get transferred back they said no, I asked to speak to a manager and his department they said no. How did you get a community member here stateside? I have called 3 times and have always gotten someone in Asia? I been asking on Twitter and Facebook social contact us and so far nothing has been good at all and options are worse than just waiting for the backorder. Just so frustrated with the whole process and everything.8Visto0likes0ComentariosRe: What does your Pixel 6 / P6 Pro pre-order look like?
I called the customer care team again today and they said my order now is back ordered and has no ESD/EDD. Totally pissed and would never have gone through T-Mobile if I would have known I would not be getting it on or before launch day. I would have gotten it through Google Store like I normally do. T-Mobile totally failed me and my confidence took a step back.8Visto0likes0ComentariosRe: What does your Pixel 6 / P6 Pro pre-order look like?
Total BS. I was told and showed "Pre-Ordered devices ship October 25, and market launch is October 28." I would not have gone through T-Mobile had I known they would not be delivering the phone on or before the launch day. I should have went through Google Store like I have always done in the past. So much for the Google and T-Mobile partnership.7Visto0likes0Comentarios