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BobbyLanes
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Joined 2 years ago
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Re: Globe prepaid roaming on 4G in the USA
LBrownace wrote: I bought a brand new prepaid Samsung phone in the Philippines. Brought it back here and found out that my roaming feature does not work. Supposedly it has the new 5G SIM. Does anyone out there figured out how to make this PI phone work here in the USA? My data roaming is already ON on my phone. If you're using SMART SIM, try setting your network to 4G/3G only, not 5G. 5G Samsung phones from Philippines/Asia are usually not compatible with the 5G band of T-Mobile. If you're using Globe SIM, set your network to 3G only.47Visto0likes0ComentariosRe: Globe prepaid roaming on 4G in the USA
I came here in the US on June 2022 with my Globe Postpaid. Roaming worked consistently fine; My phone's Cellular Voice & Data were settoLTEand has been connected to T-Mobile. Fast forward to January 2023, my postpaid contract expired. I had my sibling in Philippines go to a Globe store on my behalf to request for "Porting" (changing my account from postpaid to prepaid). A store agent assisted my sibling, thoughthe agentgave a disclaimer; The agent previously did the same thing (change a postpaidaccount to prepaid of someone in the US) and the user lost their roaming signal afterwards. I told my sibling to go ahead with it. The transaction was completed and we were told that it will take 24 hours for the changes to take effect. Over the next 24 hours, my Globe line was still connected to T-Mobile. Then afterwards, line went off and network indicator became"SOS only". I fiddled on my phone's Cellular settings including roaming, network selection,and cellular voice & data connection mode. My phone's signal went back when I switched the connection mode to 3G. It still connects to T-Mobile. A side note - I also have a Smart line which was alsoa postpaid line ported to prepaid when I came here. It is set to LTE and connects to AT&T. So it bafflesme thatGlobe prepaid only works with3Gwhen 3G is supposed to be already decommissioned here in the US. Knowing that there's lowchanceof figuring thisout (whyprepaid line cannot roamonLTEwhile postpaid can)thru Globe's customer support channels, I decided to be at peace with it. What matters is that my line can still receive SMS for Philippine transactions where the number is enrolled at. For short-term travelers who need LTE/5Gmobile data access, it's best to get a local prepaid SIM like T-Mobile's.22Visto0likes0Comentarios