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boxerdad0420
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Joined 4 years ago
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Re: Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
I found in the More Connections options. And after hours of searching through duck. Go where T-Mobile's ads can't override your search, u have yo select yhe Temporary Network Unlock option so that ur device can access their "partner service providers" and actually use the FREE roaming feature. This was after SEVERAL calls to TMobile asking how to do it. They REFUSE to tell u how ot about that setting because of their advertizements, they have to allow ur roaming and unlock for FREE! They've been getting slapped by the Consumer Protection Law authorities over their FALSE adds about the best setvice coverage. The teick is, u have to fo the temp unlock in advance. I guess we should just assume we wont have service and unlock it ever 30 days when it goes back to default2Visto0likes0ComentariosRe: Unlocked s21 Ultra showing as "Unknown Device" and not supporting 5G or Extended Range LTE on My Mobile account
syaoran wrote: Voidyourwarranty wrote: This is not a manufacturing problem or a samsung problem its a t-mobile problem. If you can look up your own imei number and get the model, so cant-mobile. They just don't do it. Why they don't I can't comment on but be sure it would take about 60 seconds to manually look up your imei number and if they had someoneput in a couple hours of work they could build the automation in easily so I have to believe its intentional. Probably because it serves no purpose! Whether your device shows up as what it is or an unknown device has absolutely zero impact on whether your device works or not with the service. You're right this is an issue within T-Mobile because I bought my S21 Ultra directly from T-Mobile they put the SIM card in and mine does not work with extended LTE in a quote limited service area and they're telling me I need to turn the airplane off and turn it back on so I can do roaming and I won't be charged I shouldn't have to my phone is set up for Auto1Ver0likes0Comentarios