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brana
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Joined 3 years ago
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Re: Trade in device dropped in usps but wont show status update
Can anyone share how this issue got resolved? I have the same problem, its been 14 days since I dropped my t-mobile trade in phone package (2 phone in 2 separate packages) in USPS office. But the status on tracking says "Pre-Shipment Info Sent to USPS, USPS Awaiting Item". I went to USPS and enquired about it and they suggested to file a claim online. But when I tried online it says "Sorry, this package isn't eligible for a claim since it wasn't purchased with insurance." The return label has address of Assurant, 1401 Lakeway Dr, lewisville TX.I don't what should I do next.35Visto0likes0Comentarios