User Profile
BSmith
Roaming Rookie
Joined 4 years ago
User Widgets
Contribuciones
Re: Modem Storage Overload?
Akashi wrote: Huh? Think ifyou re-read my reply, you'll find two solutions:1)Erasing the six text messages overloading my modem memory fixed it, and I haven't had the problem since. 2) Contacting TM MAY be why I've received no new texts intended for"Alan" (not me) since then,in which case I won't have the problem again. 3) I haven't marketed anything or promised anything: I'm a new Gateway user tied to TM only as a customer, with mixed experiences so far. I've had consistently good luck with their cellphone service though. Thanks for the good info. After 17 hours of reverting back to rabbit ears, (with tin foil wings...lol) & tuning to local stuff, the gateway finally started actingnormal again. I neverrec'd any text messages other than those from TM. I'm still guessing TM is just lacking in their ability to troubleshoot these issues. Their tech told me the 5G traffic is a lot heavier than they ever expected & their system is being overloaded, especially in peak hours, causing maintenance issues.I've also had great performance & speed for 4 years from my TM 4G LTE cell phone, except...when I connect the phone to the 5G Wi-Fi signal, the down & up speed on the phone suffers.I just switch the phone back to 4G & all is good again.2Visto0likes0ComentariosRe: Modem Storage Overload?
Did you NOT read my comment ? I've done all the above & then some & also spent several hours on the phone with your techs. Don't talk about complaining. If you can't provide a positivesolution, just admit it. I'm just expecting to get the services you have marketed, & of which I am paying for ! Have you got a positive solution ?5Visto1like0ComentariosRe: Modem Storage Overload?
I'm having this same issue as well as extreme buffering. The device has went from 4 down to 2 bars in the last 24 hours & I cannot even connect to the internet on my television or even on T mobile phone via Wi-Fi. I've been patient since receiving the 5G gateway in March '21, but I'm ready to quit. I've rebooted, unplugged & reset so many times I forget how many. They sent me a 'new' replacement that had a small notice of being refurbished inside, but it was simply someone else'sused device & I returned it. T mobile has tried to correct the issue, but it seems they just don't have the know how.3Visto0likes0Comentarios