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CarterFi
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Joined 10 months ago
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Re: Unable to use T-Mobile Home Internet with work VPN, any suggestions?
Been using TM 5g home internet for work for the past few months. Logged out last Friday without any issues to speak of. On Monday morning, my services were inop. My work computer showed connected, as did the TM app. After a few days of speaking with my companies IT dept, they informed me the issue is with my ISP. I called TM tech support to see if they had any information to provide. The tech i spoke with was super nice and sounded knowledgeable. He said as of Monday they'd started receiving an influx of calls with this exact issue. He said they are working on a solution, but could not provide a timeline. In the meantime, I'm completely unable to work. If TM cannot get this fiugred out in the next 48 hours, I'll be forced to switch providers. All of this is really unfortunate because I've been a champion of TM 5G. I now look like a donkey to the folks I've been telling all these great things. Fingers crossed they come through.17Visto2likes0Comentarios