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chadw78
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Re: Windows laptop can't find T-Mobile Home Internet network... but all other devices can
Vypur wrote: I hope this helps someone experiencing my scenario where Laptop WIFI Adapter Driver is old... After installing the T-Mobile Gateway Gray Kit I was unable to see the SSID name in the list of available networks on my 2017 HP Laptop running Windows 10, but everything else in the house connected, since I renamed Gateway to the previous router SSID name. Isearched the type of wireless adapter I have in laptop, IntelDual Band Wireless-AC 7265, and visited Intel site to update Wireless adapter Driver to the latest for my device,19.51.33.1. After the update I am able to see the GatewaySSID and laptop connects. To find WIFI adapter name: Right click internet icon in Task Bar > Open Network & Internet Settings > select 'WIFI' > 'Harware Properties'. Look for Manufacturer Name an Model. Go to manufacturer site and search for driver download; mine was an executable file, which installed and updated after a few prompts. One may access the T-Mobile Gateway Settings by connecting Laptop directly to Gateway via LAN cable into backof Gateway and enter 192.168.12.1 into browser. One may view and modify the 2.4GHz and 5GHz WIFI Networks Settings. Username: admin >Password: (Is what you determined during installation, or the default listed on bottom of Gateway.) I'm using my laptop on the 2.4GHz network, so I changed the Gateway Channel from default 1 to 11, this didn't affect the other devices already connected. None of these changes had any affect on laptop SSID discoveryuntil after I updated the Driver. Same issue here and this is what I also did. Great advice here!1Ver0likes0Comentarios