User Profile
Char333
Visitante
Joined 16 hours ago
User Widgets
Contribuciones
Unlock iPhone
I purchased an iPhone 12 on December 19, 2020, and paid in full for the device 2022.While the other phone I purchased at the same time was unlocked without issue, the iPhone 12 has not been unlocked despite meeting the criteria provided by T-Mobile. I was informed that in order for the iPhone 12 to be unlocked, it needed to be activated on a T-Mobile line for 45 days. I added the phone to my T-Mobile line on July 21, 2024, and was assured that once activated, the unlocking process would proceed. However, when I contactedsupport, I was told that the iPhone had not been activated until December 2024, which is inaccurate.The iPhone was added to the line which completed the activation process. This issue shouldhave been resolved by now. As of December 28, 2024, the phone remains locked TMobile.This situation is incredibly frustrating, especially given that the device was fully paid for over two years ago. I've contacted customer support multiple times without a satisfactory resolution, and the continued lack of follow-through is disappointing. I am requesting that T-Mobile take immediate action to unlock my iPhone 12 as originally promised. I should not bear the repercussions because the initial activation process was mishandled and not properly reviewed by your team. Contact me when the phone is unlocked or pay me to do so.33Visto0likes0Comentarios