User Profile
chmwawa
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Re: Why does Tmobile force customers to use phone app rather than browser?
TLDR - It's about signal quality info!! I have the Nokia Cylinder but have been thinking about signing up for TMo home internet at a secondlocation. As I understand it, I will get the square unit if I sign up right now. I recently tried to access signal quality info on one of these units (at a friend's property) and was very frustrated that there was no info available at the web server address. The "router" built into these units is very limited and I don't really need to access configuration stuff often. But what I really want toaccess easily is the RSRQ,SN and RSSI as well as the band that each signal is using (B66, N41 etc). Thisinformation is absolutely vital when troubleshooting a problem or trying to improve performance. The Nokia tube offers this info (albeit in a bit of a clumsy interface) from the built-in web server. 99% of the time thatI'm looking for this info it's from a computer screen, not a phone. To the argument that supporting one interface is easier than multiple devices, I have to suggest that basic web server functionality like this is now mature and should not be difficult to support, especially since there is still currently a web server functioning at the IP of the router. I have to speculate that the real reason this info has been removed from the web server is because TMo wants to have metrics about what customers are doing. They want to know how often customers mess with settings and when and what info they are looking for. The app offers a way to keep track of this info. There is also some value to the fact that the phone offers a secondary connection to the internet (and to TMo's servers). I recognize the value of thisbut I'm frustrated withthe side affects. We should have access to the radio info.8Visto0likes0Comentarios