User Profile
chris_number9
Network Novice
Joined 10 months ago
User Widgets
Contribuciones
Re: Unable to use T-Mobile Home Internet with work VPN, any suggestions?
Just a heads up for others… I 1'st noticed my issue under Cisco Anyconnect VPN on 1/26 and was resolved on 1/29 with a reboot of the gateway (Sagemcom). The issue has returned and disabling IPv6 did not resolve. The WiFi network I have hanging off of the gateway (Linksys MX4200) does not allow blocking specific ports. Using the mobile hotspot from my cell as a temp workaround, while much slower, does not resolve the issue. I'm still unable to connect to my apps. Calling support...2Visto0likes0ComentariosRe: Unable to use T-Mobile Home Internet with work VPN, any suggestions?
tom2t wrote: chris_number9 wrote: tom2t wrote: So I did also just find out it appears to be a Modem issue. If you have the "sagecom" modem it seems to be specific to that. Go into your local tmobile store and see if they have one of the other 3 brands. I did it and now my cisco VPN is working fine. Took 5 minutes for them to exchange it out for me at the store Hi Tom, Could you share the make or model you got as a replacement for the Sagemcom gateway? Thanks! I ended up with the Arcadyan. That's the manufacturer but apparently there are 2 other ones that work as well. Great. Thanks for sharing Tom!1Ver0likes0ComentariosRe: Unable to use T-Mobile Home Internet with work VPN, any suggestions?
tom2t wrote: So I did also just find out it appears to be a Modem issue. If you have the "sagecom" modem it seems to be specific to that. Go into your local tmobile store and see if they have one of the other 3 brands. I did it and now my cisco VPN is working fine. Took 5 minutes for them to exchange it out for me at the store Hi Tom, Could you share the make or model you got as a replacement for the Sagemcom gateway? ¡Gracias!5Visto0likes0ComentariosRe: Unable to use T-Mobile Home Internet with work VPN, any suggestions?
For those that may still be having an issue - "When in doubt - reboot". Yesterday, after it was announced above that people were now working, I was still NG until I restarted the Home Gateway (Sagemcom). Since then I have been OK. I've been on our corporate VPN (Cisco AnyConnect) for the entire day today and have had no issues. Good luck.6Visto0likes0ComentariosRe: Unable to use T-Mobile Home Internet with work VPN, any suggestions?
Gambit765 wrote: I think this issue is now resolved. I can use Cisco AnyConnect now. Glad to hear it and thanks for posting. I've been monitoring this thread all day. I was still NG until I restarted the Home Gateway (Sagemcom).6Visto0likes0Comentarios