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Chris_Sigsbee
Network Novice
Joined 2 months ago
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Re: Thousands of patients with T-Mobile unable to use our IVR (DTMF tones not transmitting, requires multiple calls)
I just came across this issue today. It only affects calling from T-Mobile and Metro to a Spectrum/TWC PRI. I can call a Spectrum/TWC SIP trunk and DTMF is detected by the IVR (CUXN), but not on calls to the PRI. I have 3 that I tested. I have a ticket open with both vendors.18Visto0likes0Comentarios