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Christinky10138
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Re: Getting over charged by T-Mobile... and not getting any help!
kiannakat19 wrote: Juliameglen wrote: I've been charged $1250 for a replacement phone that didn't work and I sent back.After spending at least 8 hours of my own precious time talking to different reps and try to make the phone work, I'm done with T-mobile! I'm very interested in bringing a lawsuit against them, so if anyone wants to join in please let me know! I'm joining ya 😂 found out I was overcharged for TWO YEARS my own fault I guess, first rep said it was a billing glitch after I manually canceled the second line, but every other rep lied to me and also told me there was no such thing as a billing glitch so someone messed up and last rep I spoke to this week said they can't refund me my 1000$ I over paid due to some 60 billing dispute policy after 5 reps you would think they would tell me this fishy policy, I'm getting my 1000$ back either way I'm a college student I don't have time for their scams and gaslighting reps who ask if you wanna add Netflix when you say u have an issue 💀 Wow I was told by one rep there was a billing glitch that something was wrong with their system!14Visto0likes0ComentariosRe: Getting over charged by T-Mobile... and not getting any help!
I have the same problem as every one else. Customer Service is a joke. My local store even told them they were overcharging me. Then Icanceled my service and now I am stuck with a $500 bill for my phone and I had to cancel my service for being over charged and dealing with rude Customer Service when I tried to explain to them that they overcharged me. I even offered to give the phone back which they wouldn't take.This happened several times on my bill and I had to keep calling them and every time they were rude to me! I even recorded the phone conversations because it got so bad! Do not get service with them!14Visto0likes0Comentarios