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Cwhita46
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Joined 4 years ago
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Re: Samsung A71 5G Network Issues
I found a solution. I returned the phone and it was credited back to my account so I bought an LG Velvet 5g. Went from 0.2mbps to 851 mbps. The problem is within the T-Mobile firmware. The drivers do not allow the phone to receive all 4 channels on the 5g spectrum therefore you are left with a very slow 1 channel antenna in all of the Samsung 5g phones. ¡Éxitos!1Ver1like0ComentariosRe: Samsung A71 5G Network Issues
You are correct, the new phone was already updated and does the same thing. 5g gets .2mbps download and shows my location over 800 miles away from where I actually am. Switching to LTE is faster, but I bought the phone for 5g capability and they damn well better provide me a high quality phone that gives me that and can actually locate me as Clearwater, Florida instead of Charlotte, NC or New Orleans, LA or even as far away as Los Angeles, Ca. Anytime I go to a merchant website it sees me all over the place except where I am. I have been a customer since they were Voicestream Wireless over 20 years now and never had a problem till I bought this POS phone that they would not take back. Very frustrating to say the least. I'm sure that they do not want me to back bill them for the 100+ hours that I have spent with useless techs in the Phillipines. I do have one tech that I am waiting on talking to, she may have a solution.1Ver0likes0ComentariosRe: Samsung A71 5G Network Issues
As many others I have had the same issue sine the phone was released. I bought a 5g phone for 5g service, not to be stuck in 4g mode. This is a known issue with Samsung and has been resolved per the T-Mobile expert that I spoke to today. T-Mobile now is sending me a new A71 5g that has the new corrected hardware. As long as you bought the warranty then you can file a claim and get the new version. I will try it for a few days when it arrives and update this review if needed. P.S they are also giving me the phone for free via 25 dollar per month bill credits. I am not stuck with paying for my old or new a71 5g.1Ver0likes0Comentarios