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Daejah
Newbie Caller
Joined 3 years ago
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Re: Survey
This is horrible service! they double charged my card for payment and refuses to refund me my money. i was told multiple times that i was able to get my refund and they kept telling me to give it 24 hours for it to process on their end to issue the refund. I called to confirm that the refund was issued and they tell me that they cant refund me my money because they aren't allowed to do so. i was told by supervisors that i can get the refund and when I'm sent to another I'm being told no. this is the worst service ive ever had they stole $388.28 out of my bank acct from a mistake that one of their reps made and refuses to give me my money back. shitty service and shitty people!! i will no longer be using this service because this is not the first time something like this has happened to me. the previous times they issued my refund now their telling me they cant. Will never recommend this service to anyone. will be cancelling my services and have my friends and family cancel theirs as well.12Visto2likes0Comentarios