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dancho
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Re: Why do my SharePoint links and files not open? (on T-Mobile 5G Home Internet)
When I use VPN, the problem doesn't come up. The issue may be T-Mobile's bandwidth with Microsoft's SharePoint servers. So, the issue is probably between those two entities, and they should look into it. IN my calls to T-Mobile, they insisted the issue isn't on their side. Next step - calling to cancel my service with T-Mobile due to the bad connectivity and the decline to take responsibility.4Visto0likes0ComentariosRe: Why do my SharePoint links and files not open? (on T-Mobile 5G Home Internet)
Couple more observations: I get an issue with another Microsoft account (at another client enterprise) on another browser (Chrome) - when I try company.sharepoint.com, 2 of every 3 tries give me "This site can't be reached". So, it's probably an issue between T-Mobile and Microsoft. Spoke with T-Mobile's website chat. They said they are not aware of any issue. They said they'd check with Microsoft.6Visto0likes0ComentariosWhy do my SharePoint links and files not open? (on T-Mobile 5G Home Internet)
I'm having issues with some Microsoft Office services, e.g., SharePoint and Teams files. Started around 2022-06-15. This is on my T-Mobile 5G Home Internet - Issue: Most of the times I try to open a SharePoint link (Excel, PowerPoint) in a browser (on my laptop, on my home network), it can't find the page. Sometimes after 3 refreshes (F5 button), I get the file, and sometimes not. - Issue: Sometimes when I try to open a MS Office file in a native app (Excel, PowerPoint), it tells me the login isn't working. - Issue: Often when I try to open the Files tab inside a team channel in the MS Teams app, it tells me it can't connect. - Works well: On another network (same laptop, same apps, same account, but via the phone's hotspot or via a public WiFi). - Works well: On another device (same T-Mobile 5G home internet, but on my phone). - Works well: On another account (same laptop, same T-Mobile 5G home internet, but my personal Microsoft Office account). ... This is surprisingly specific to my work laptop && my home network && my work MS Office account && unexpectedly works for a bit sometimes. I don't have much knowledge on networks, so my creativity is limited. Any ideas are welcome.593Visto2likes9Comentarios