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davecitrin
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Joined 12 months ago
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Re: iPhone 14 Pro Max sms issues
I hope you get it figured out. I am having the same issues with my iPhone 14 Pro. Most people are not receiving my SMS messages. I went to the T-Mobile store and they did everything they had me do for you and when they couldn't fix it, they told me I needed to call 611 for customer support and if they couldn't do it, then I needed to request a warranty phone. So I called customer support and they did their things, and had me check the same settings and then when they couldn't fix it, they connected me to tech support. Tech support also couldn't get it figured out so they referred me to Apple to get a waranty replacement phone, but Apple told me they only provide replacement phones for hardware issues, and that my issue was with my service provider. I was on the phone between 4 different people for 3 hours and it was a run around at the end where Apple just refered me back to T-Mobile and T-Mobile referred me to Apple. Problem is still not fixed. I didn't have this problem with my previous phone, which was an iPhone 12 Pro Max. My wife who uses a Samsung phone doesnt have this problem. My mom who is also on the plan and has an regular iPhone 14 doesn't have this problem. I think it's interesting that another iPhone 14 Pro user has also had this problem. I still don't have a solution and it's very frustrating. People, except for my wife, don't receive my SMS messages. They di receive the apple iMessage though and most of my friends have iPhones, so at least I'm still able to communicate with them, but my gardener, pool guy, auto mechanic, and various relatives and some friends can't receive sms text messages from me right now.5Visto0likes0Comentarios