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dchomedan
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Joined 4 years ago
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Re: Monthly payment option disappeared for phone upgrade
Don't know what happened, but after getting the customer rep call-back and her saying my credit was fine, I went back in and voila, monthly was back. So I can't say to disregard this postbecauseit's still a significant website issue that cancauseof lot of wasted time and aggravation.10Visto0likes0ComentariosMonthly payment option disappeared for phone upgrade
If I'm lucky someone will answer this before I wait over 2 hours for a service rep to reach me in the queue - especially if it's just to tell me I've lost the option to pay monthly for a phone upgrade because TMobile has done a credit check on me. Is creditworthiness the only reasonthe monthly payment option would disappear from the website's upgrade process? It would be nice is there was an explanation in the web pagesso that I don't have to search around to find out why. My thanks to whoever can advise.3.9KViews0likes1Comentario