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ddavis
Network Novice
Joined 2 years ago
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Re: Poor Customer Service
I agree! I recently switched as well and I asked several times about TMobile Customer Service and of course the Rep told me it was good. It is not good. It is very poor. I tried reaching Customer Service 3 days in a row. Each day I waited on hold over 20 minutes and never did get anyone. I finally had to hang up. Complete waste of time. Then I tried the "Customer Service" Chat. Again, nobody came online to chat. Meanwhile I am getting a message from TMobile that they need a response by July 1st but there is no way to respond. It's a total scam and perfect way to screw customers. I am so regretting switching to TMobile.16Visto0likes0Comentarios