User Profile
debbt
Network Novice
Joined 5 years ago
User Widgets
Contribuciones
Re: Autopay not working
Of course the card is valid and has funds, it is a credit card. Same one that I used to sign up and make first payment last month. Please stop asking stupid questions and making excuses. Just FIX IT! I used the same saved payment method to make a manual payment on the site. nothing wrong on my end its your end and system that is broken. as the many other posts here and other pages say2Visto0likes0ComentariosRe: Autopay not working
I forgot to say, that I guess your company is lying to the public and your customers when they advertise and say you are committed to keeping people connected and NOT shutting off service to customers due to payment issues. We are in the middle of a Global Pandemic AND now cival war with rioters and looters. I am in Minneapolis, ground zero of the recent events, 911 Police and Fire does not answer. I have to be able to contact friends and family and you shut off my service when you had no cause! You will be getting a complaint filed to the BBB. Fix your AutoPay. A customer should NOT have to worry about making a manual payment when your system tells them it will pay each month automatically...and amid gunfire, smoke, arsen fires set, whole city blocks being destroyed and military soldiers and trucks sitting just out side my door.2Visto0likes0ComentariosRe: Autopay not working
Autopay did not work for me today. This is my first month since my son signed me up. It IS set correctly, I have the screen shots of the site to prove it. TMobile how dare you suspend service when AutoPay is ON! I have to have phone service. It is extremely dangerous where I live do the the Riots and mass destruction right now. My family went crazy thinking I had been attacked or something because you shut off my service and they could not call me, when you had no right to because your AutoPay is set and you should have taken the payment automatically. I called 611 on phoen and all i get is an automated system and even that says AutoPay is ON. Can NOT talk to a real human being.7Visto0likes0Comentarios