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DiBucky
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Joined 2 years ago
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Re: Amazon Prime Video on SmartTV
@copz1998thanks for the info. My situation is a bit different - I think. Our Sony Bravia Smart TV is picking up the IPv6 from the TMobile router - based on the info from Sony's tech support - we cannot change anything on the Smart TV to change this. Tech support stated that TMobile router would need to be able to handle the change. Not sure if this is true or if it is just tech support "pointing fingers".6Visto0likes0ComentariosAmazon Prime Video on SmartTV
We have worked with Sony TV about connecting our Bravia Smart TV to Amazon Prime TV through our TMobile Home Internet. It is only our Smart TV that will not connect. Our other TVs that are streaming through Roku Devices (one with a Roku Soundbar) do not have a problem. Sony Support stated it was because the Braviawas trying to connect through IPv6 and Amazon Prime Video will not accept. While investigating, we found that Roku uses IPv4. We also checked with a friend that also has the same model of TV but on another Internet provider. Theirsetting for IP settings shows as "Automatic" rather than IPv6. This makes me feel confident that Sony support was correct that the problem is the IPv6 through TMobile. My question - is there any way around our Smart TV using IPv6? All other streaming apps appear to work correctly - YouTubeTV, Netflix, Disney+, etc.2.8KViews0likes17Comentarios