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digitalrobert
Network Novice
Joined 5 years ago
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Re: Home Internet - Port Forwarding not working
Hello Again T-Mo Subscribers and Support, I opened a support case with T-Mo Home Internet (regarding NAT Forwarding) and they told me someone would contact me in 72 hours. That was over two weeks ago (and no contact). I called in again, today, to get an update on my case. The agent seemed to be reading from the notes on this ticket. The take-away seemed to be that further troubleshooting needed to be done (if nothing else testing the SIM or other hardware related issues). No mention of when any follow-up would occur. I took to Google for more independent research and found this on T-Mo's Web site: (there should be a small screenshot just below) Just in case the (above) screenshot is missing, here is the text: "NAT Forwarding While T-Mobile does not support setting up or using NAT Forwarding, the settings are available." Here is the link to that Web page: Web User Interface: T-Mobile LTE Wi-Fi Gateway | T-Mobile Support I am now not clear how "more hardware troubleshooting is needed" in light of this publicly stated position of non-support? I believe home internet service is new for T-Mo and maybe in the future NAT Forwarding will become supported. Good luck and stay safe and healthy, Digital Robert
