ContribucionesMost RecentMost LikesSolutionsRe: 2G Phaseout Free phone to customers still using 2G phones HeavenM, I have attached the letter I got. Thanks to people responding ... Re: 2G Phaseout Free phone to customers still using 2G phones Thanks for the quick response fireguy_6364. I love holding to old technology that I own instead of scrapping or trading them in. I hope I can hear from somebody who actually have gone through the process of getting a free phone due to the 2G phaseout. 2G Phaseout Free phone to customers still using 2G phones I got a letter from T-mobile saying that one of my phones is for 2G and since 2G is being phased out, I can get a free phone. I went to the "Corporate" T-mobile store (261 N Springboro Pike Rd, Dayton, OH 45449) and showed the letter to one of their reps. He was going to give me a "free" Motorola 5G since I am still using a 2G phone. However, in addition to charging me with tax & update fee totaling to more than $40, he also wanted me to give him my old phone! Is this really the process for getting the supposedly free phone from T-mobile? Hopefully anauthorized T-mobile employee will answer my question. Solved
